Refund

Request a return or exchange within 30 days after delivery, for any reason. Approved returns are free, with no restocking fee. Refunds go to the original payment method.

How to request a return or exchange

Contact us within 30 calendar days after delivery. We will provide instructions and a prepaid return label or an equivalent no-cost return method. Do not mail an item before contacting us.

Damaged, defective, incorrect, incomplete, or misdescribed items

Contact us promptly if an item arrives damaged, defective, incorrect, missing, or materially different from its description. We will review the issue and provide an appropriate refund, replacement, or other remedy.

Refund timing and exceptions

We process approved refunds to the original payment method within 10 business days. Banks or card issuers may need another 5–10 business days to display it. There are no blanket product exclusions; any exception must be disclosed before purchase and permitted by law. This policy does not limit rights that applicable law protects.

See Contact Us.