Privacy

This policy explains how our store collects, uses, and discloses personal information when you visit the website, place an order, or contact us.

Information and sources

Depending on your use, we may collect contact, billing and shipping details; account information; order, payment transaction and return details; support communications; device, browser, IP address and network information; and website activity. Information may come from you, your device, Shopify and other service providers, or partners as permitted by law.

Uses and legal bases

We use information to operate the store, process and fulfill orders, arrange delivery, provide support, prevent fraud, keep records, meet legal obligations, and improve services. Where required, processing is based on contract performance, legal obligations, legitimate interests such as store security and improvement, or consent. Where used, Google Ads and similar services may use cookies or identifiers to measure campaigns and show relevant ads, subject to your choices and applicable law.

Cookies, payments, and service providers

Our website and providers use essential, preference, analytics and, where configured, advertising cookies and similar technologies. You may manage choices through browser settings and website privacy controls; disabling essential cookies can affect store functions. Shopify and the payment providers shown at checkout process payments. Providers for hosting, security, analytics, advertising, support and delivery receive information needed for their services under applicable safeguards. We do not store full card security codes.

Retention and security

We retain information as reasonably needed for the purposes above, transaction and tax records, dispute resolution, and legal obligations. We use reasonable administrative, technical and organizational safeguards, but no storage or transmission method is guaranteed completely secure.

U.S. privacy rights

Depending on your state and applicable law, you may have rights to access or know, correct, delete, or obtain a portable copy of personal information; opt out of sale, sharing, or targeted advertising; and appeal certain decisions. California residents may have rights under the CCPA as amended by the CPRA, including applicable rights concerning sensitive personal information. We will not unlawfully discriminate for exercising privacy rights and may verify requests as allowed by law.

Global Privacy Control

Where required by law, we treat a supported Global Privacy Control (GPC) signal as an opt-out request for sale or sharing of personal information or targeted advertising for the browser or device sending it. You may also contact us to submit a request.

Changes and contact

We may update this policy by posting a revised version. For a privacy request, email support@alpivora.it.com or use Contact Us.